Enterprise Project Management Software

Project Definition Document

From the beginning, Tracker Suite's Project Tracker (http://www.trackersuite.com/project) allows your to define your enterprise project objectives, priorities, baselines and milestones, assign resources and effort levels and more. Project Tracker simplifies project management by providing centralized storage of important documents, including project schedules, billing information, budget data and more.Project Tracker also allows you to easily create project management templates which can be imported into projects to ensure consistency and quality. These templates simplify and improve your organization's project development process. Instead of "reinventing the wheel" with every new project, templates help you continually refine your processes and develop routines for effective management and more productive efforts.

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Project Time Cards

Consider this- if you have 200 mobile users who neglect to enter just 2 hours a month, at a billable rate of $150 per hour, the resulting loss in revenue totals $720,000 a year! On top of that, consider all the potentially billable time your employees spend simply tracking and reporting their own hours.

Time Tracker (http://www.trackersuite.com/time) provides a comprehensive time reporting and management system for enterprise projects, a system that simplifies and accelerates the work processes of staff and managers. Time Tracker allows users to participate in the time reporting process wherever they are, using a Notes client or through the Web.

Expense reports

Expense Tracker (http://www.trackersuite.com/expense) accelerates the expense and billing process, recording and monitoring your project and travel expenses charged by employees while providing ease of use and data validation.

Through any Lotus Notes client or over the Web, your sales force, project staff, and managers can submit, review and approve/ disapprove expense reports, wherever they are deployed. By allowing your employees to participate in the expense process whenever and wherever they are, the timeliness and accuracy of budget data is improved.

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Employee Files

Personnel Tracker (http://www.trackersuite.com/personnel) serves as a centralized database of all your crucial HR data, phone numbers, employee IDs, assets (hardware, software and even IP addresses), office locations, evaluation histories, benefit plans, work status and more.

Personnel Tracker also eases the workload of your HR departments by allowing managers and staff to access it wherever they are, through any Notes client or over the Web. Employees can submit change requests, update contact information, check sick leave, request a vacation and more. Managers can easily review and update employee files, assign and collect assets, and maintain profile documents from any location.

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Support Request

Support Tracker (http://www.trackersuite.com/support) eases the workload of your IT support departments and accelerates the problem-response-resolution process for optimal operational efficiency.

First, Support Tracker provides FAQ and organic knowledgebase functionality for user self-help, which they can access through any Notes client or over the Web, wherever they are. Allowing users to resolve typical issues by themselves speeds their resolution time, increases the user's skills, and saves your support personnel time and effort better put to resolving real complications.

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Purchase Approval Routing

How much is your requisition process really costing you? What is the price of delay as project staff wait for their POs to be received, reviewed and approved? How often due mistakes in approval routing or vendor confirmation force POs to be recycled? Or worse, how many purchase requests are fulfilled without appropriate approval? How does the misbilling of purchases to projects affect your accounting and budget reports?

Purchase Tracker (http://www.trackersuite.com/purchase) maximizes the efficiency and accountability of your purchasing, receiving, and accounts payable departments. This module handles requests, recording, and monitoring of company purchases from any Notes client or the Web, allowing your project staff and managers to participate in the requisition process wherever they are deployed. Through Notes or the Web, users can create POs and track their submitted orders, managers can quickly review and approve/ disapprove orders, and accounting can submit approved orders. See Purchase Tracker Roles & Responsibilities for a review of its impact on typical user roles.

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Customer Files

Customer Tracker (http://www.trackersuite.com/customer) automates your customer service processes by allowing other Tracker modules electronic access to current CRM data: customer information, issues and history. This automation improves your processes by eliminating the need to manually enter customer information already available, saving time and effort while ensuring the accuracy and consistancy of customer data.

Customer Tracker also facilitates the assignment of customers or potential clients to any employee for management or monitoring, streamlining billing procedures and the developing stronger customer relationships.

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Prospect Acitivities

Prospect Tracker (http://www.trackersuite.com/prospect) is a Web enabled contact library and business toolkit for your organization’s sales force.

Prospect Tracker ensures client data accessed by your sales team will always be the most current available. This module controls all leads, names, addresses and other sales information your organization requires from one location. This information is available to your sales force whether they’re in the office or the field, they can access the information they need from any Notes client or through the Web.

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Tracker Mail To-Do list

Tracker Mail (http://www.trackersuite.com/mail) maximizes both your employees' time and key communications. This module unifies the functions of the various Tracker Suite products through the powerful filing, calendar, and scheduling features of Notes. Tracker Mail streamlines workflow by sorting and distributing all tasks, assignments, and meetings from Project Tracker and automatically checks them against employee free time, preventing scheduling conflicts. Important e-mail messages can be placed directly into project, customer, and service portfolios, ensuring that essential information is filed and shared among team members.

Applicant Tracker (http://www.trackersuite.com/applicant) automates and facilitates your entire hiring process, whether you're an organization of 50 or 5000 employees.

Applicant files

From the beginning, it helps you define the need for an employee or position and post that opening internally or externally to the Web. Applicant Tracker then stores, sorts, and matches submitted applications and their attached resumes to positions across your entire organization.

Applicant Tracker continues to ease the workload of your HR department by assisting in scheduling interviews and coordinating background checks of prospective employees, and by automatically importing new hire data into Personnel Tracker. This automation accelerates the roll-on process, ensuring that you see a rapid return on your newest investment- the employee. See Applicant Tracker Roles & Responsibilities for a review of its impact on typical user roles.

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Project Folders

Imagine being constantly on top of all your enterprise projects, able to touch and manage your projects from the office or the field by using the Microsoft Outlook client. TrackerOffice provides project managers the tools they need to lead projects effectively, while giving executives a high-level view of where their projects are going and what it's costing, all through the Outlook email system already sitting on their desktop.

For managers, TrackerOffice's Outlook project management functions (http://www.trackeroffice.com/projects) includes support for team project definition, project scheduling, budgeting and status reporting. TrackerOffice gives managers the tools to track projects through multiple levels, from overall progress down to the status of an individuals tasks.

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Microsoft Outlook Timesheet

TrackerOffice streamlines the typically cumbersome time reporting process (http://www.TrackerOffice/time). From the beginning, TrackerOffice encourages timely submission through its "Auto-nag" feature, which notifies tardy employees to submit their Outlook time cards. Submission is simplified, as employees can create and submit their timecards through Outlook client, on a weekly or daily basis, from the office or out in the field. These time cards are easily created through the use of picklists tied to project and task data, which simplifies reporting as well as assuring accuracy and consistancy.

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Expense Details

Leverage your Microsoft Outlook/ Exchange messaging system to secure, simplify, and streamline your expense reporting (http://www.TrackerOffice.com/expense) process. TrackerOffice's Outlook expense reports access customer, vendor, and project databases, allowing users to quickly generate reports through picklists. This not only streamlines expense report submission, but also ensures consistant, accurate reports for problem-free expense processing.

Through Microsoft Outlook, expense reports can be submitted from the office or out in the field. Employees can report project and travel expenses charged on a daily basis, wherever they are. TrackerOffice enforces automatic routing of expense reports, ensuring they follow a legitimate approval chain.

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Customer Project Files

Providing tools for Outlook customer relationship management (http://www.TrackerOffice.com/crm), TrackerOffice improves and secures your existing customer relationships and helps build strong relationships with new customers. By providing a centralized repository of all customer information, accessible from any location through Microsoft Outlook, customer files are a keystroke away from those who need it: project managers handling customer service issues, sales people looking for contact information, and executives reviewing current customer relationships and billing arrangements.

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Activity Ledger Report

TrackerOffice provides a flexible, comprehensive business intelligence reporting engine through Outlook (http://www.TrackerOffice.com/reports)for fast access to the bottom line, the real key to your business success. This database acts as the central repository for all reporting data processed by the TrackerOffice system, drawing data from all of the TrackerOffice databases: projects, time, expense, purchasing, customers, and personnel. It compiles this raw data into real-time reports, which can be accessed by increasing levels of detail, as well as be manipulated through pivot tables and drag-and-drop functions. These reports can be exported to Word or Excel, making TrackerOffice a useful tool for developing project, accounting and other business intelligence documentation.

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Purchase Orders

Use Microsoft Outook purchase order software (http://www.TrackerOffice.com/purchasing) to maximize the efficiency and accountability of your purchasing, receiving, and accounts payable departments, and help streamline your enterprise project management processes.

TrackerOffice handles requests, recording, and monitoring of company purchases. Your project and sales staff can submit purchase requests from wherever they're deployed, in the office or out in the field, through Microsoft Outlook. What's more, TrackerOffice's purchase requests access customer, vendor, and project databases, allowing users to quickly generate reports through picklists. This not only streamlines purchase request creation and submission, but also ensures consistant, accurate requisitions for problem-free processing.

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Project Folders

TrackerOffice invoice forms (http://www.TrackerOffice.com/invoicing)automatically summarize relevant data from project or customer files, including expenses and personnel billing rates. TrackerOffice also streamlines invoice routing and approval.

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