Ashley Admin

As Bizco's head administrator, I have to keep things running smoothly and efficiently. I have to stay on top of all aspects of our business: projects, finances, personnel- everything. It's a struggle- sifting through mountains of files for reports and customer information, chasing people down for status reports and keeping track of billing and expenses. But a breakdown in my area can effect the entire organization, and that just won't do.

I need a collaboration software solution that will centralize the information I need, so I don't have to hunt for it. It needs to be secure, so personnel can only access data they're approved for. I want automated processes and approval routing, so that I don't have to track people down for the information or verifications I need to do my job effectively.

Tracker provides the tools and workflow collaboration environment that I want, and that Bizco needs. Whether it's the Auto-Nag feature that reminds people when their time cards are overdue, or the approval routing that ensures every expense report that hits my desk is accurate and legitimate, Tracker gives us what we need to operate effectively and efficiently.

Find out what Tracker Suite (for Lotus Notes/ Domino), TrackerSuite.Net (for the Web) and TrackerOffice (for Microsoft Outlook/ Exchange) workflow collaboration software can do for your processes!

Personnel Tracker - I have a tough time remembering faces and names, much less memorizing everyone's phone extension! With Personnel Tracker, I always have quick access to an organized, up-to-date directory for our entire organization.

Customer Tracker - With Customer Tracker, I am able to keep an eye on customer service issues and make sure we're doing what we say we will for our clients.

Project Tracker - I'm expected to know everything about my company, including who's working on particular projects and when they'll be finished. Project Tracker allows me to view all of the projects in my organization, both from a high level perspective as well as down to each individual's tasks and due dates. This tool really allows me to keep track of all the details. I use Project Tracker to ensure that we maintain billing rates and that information is accurate for employees assigned to tasks. I also send reminders to complete status reports and e-mail project exception reports.

Reporting - The Tracker Data Warehouse allows me to access the financial status of each project in the pipeline. I always know where things stand when talking to clients about the status of their projects and accounts.

Time Tracker, Expense Tracker and Purchase Tracker - These online forms are great. Filling them out and submitting them is quick, and because routing is automatic, I can trust that they'll always get to the person who needs to process them.